Returns & Exchanges
At Briogeo, we want you to love your hair care routine, which is why we offer a 30-day return policy for products purchased directly from our website. If a formula isn't the right fit for your hair type, we are happy to assist with a return or exchange to ensure your satisfaction.
Initiate Your Request
Visit our online returns portal and enter your order number and shipping zip code to begin the process.
Print Your Label
Select the items you wish to return or exchange to generate a prepaid USPS shipping label and a packing slip.
Package and Ship
Securely pack your items in the original box if possible, attach the prepaid label, and drop it off at any authorized mail carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing