Frequently Asked Questions
Everything you need to know about our clean, high-performance hair care.
Are Briogeo products safe for color-treated or chemically-treated hair?
Yes, all Briogeo products are formulated to be safe for color-treated, keratin-treated, and chemically-processed hair. Our formulas are sulfate-free to prevent stripping and maintain hair health.
What does '6-Free' hair care mean?
Our '6-Free' promise means all our products are formulated without sulfates, silicones, parabens, phthalates, DEA, and synthetic dyes. We focus on clean, naturally derived ingredients that provide real results.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website. You can also log into your Briogeo account to view your order history and status.
What is your return policy?
We want you to love your hair! If you are not satisfied with your purchase, we accept returns for products purchased on our website within 30 days of the delivery date.
Do you ship internationally?
Currently, we ship to the United States, Canada, and select international territories. Shipping rates and delivery times vary by location and will be calculated at checkout.
Are Briogeo products cruelty-free?
Absolutely. Briogeo is a Leaping Bunny certified cruelty-free brand. We do not test our products or ingredients on animals at any stage of the production process.